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Any warranty claim will be subject to shipping charges. We do not consider product variances as defects. Improper cleaning or care of copper-sealed products may result in patina changes or removal and are not subject to warranty claims. Akicon products are handmade from copper or stainless steel, etc., and our warranty does not cover any patina, tarnish, or color changes that may occur to the product.
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If you cannot find the answer to your questions about our Return Policies on this page, please feel free to visit our Contact Us page for customer service assistance. In the event that you receive an item that does not conform to those standards, please contact us via Emails sent to Please keep and use the original package for returns, or we reserve our right to reasonably refuse your return requirement. We ensure that all of our items are brand new and in excellent condition prior to shipping. Note: Items that arrive damaged or defective can be returned within 30 days after the order is placed on our website. Akicon's return policy is a promise to every user of our website or product. By settling every dispute peacefully in a proactive manner, we believe that it is a way to improve ourselves to get closer to our customers.
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Aftersale service is an indispensable part, which deserves our full attention. Use warm water, mild non-acidic liquid detergent or DIY cleaner, and a soft non-abrasive cotton cloth to remove any grease or grime.Īkicon is dedicated to satisfying every customer to ensure that everyone who visits or orders on would have a fabulous purchase experience in every phase. While there are mild copper cleaners bought from stores that can work well, we have an easy and cost-effective way to make your own cleaner from household items.ġ, Sprinkle salt over the tarnished copper.Ĥ, Gently buff with a soft cloth until the tarnish is removed.
* Living finish: allow the copper surface to develop an uninhibited patina that is completely unique to you. * Clear-coat gloss or Matte finish: these will preserve the original look of the copper pieces and protect against some wear.
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Here's how to clean it, according to a different kind of situation. * Avoid direct acid exposure(such as lemon juice, ketchup, baking soda, vinegar, sauce, etc.)Īfter some use, you notice that your copper piece has discolored or accumulated some grime. * Reduce the amount of time your copper item is wet or exposed to chemicals(especially acids) To minimize the problem, there are several things to keep in mind. If your once shining copper surface is now a dull brown or even green, fear not, for nearly all discoloration can be turned.
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Contact with human skin and its oils will also cause copper to tarnish over time, which is why copper jewelry and utensils can discolor quickly. Copper products can endure heavy use, so long as it's cleaned well.Īkicon copper products have been treated with a clear lacquer sealant that is tarnish-resistant.ĭo not use copper polish/cleaners, abrasive materials, acidic or abrasive cleaners, or harsh chemicals such as acetone, which will compromise the integrity of the lacquer finish.Ĭopper is a highly reactive metal, and as such it's prone to tarnishing from water, harsh chemicals, and oxygen. Akicon's products are made for longevity and utility in addition to aesthetic appeal.
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